Most orders are shipped either the same day or the day after an order is placed. We do our best to dispatch all orders as soon as possible after payment has been received, but we are located rurally and only have one courier pick up each day so cannot guarantee same day dispatch. Please be aware that most direct bank transfers will not appear in our account until the following day.
Shipping costs are calculated on the checkout page. Our couriers cannot deliver to PO Boxes.
Free Shipping:
To qualify for free shipping, spend the required amount on ingredients based on your location below:
Bay of Plenty & Waikato – $75.00
Auckland – $100.00
Rest of North Island – $125.00
South Island – $150.00
All rural deliveries have a $6.00 surcharge, regardless of whether they are eligible for free shipping or not. This is an additional fee that we are charged for transferring services over to NZ Post to fulfil rural delivery.
Delivery Service:
We send our packages through PBT. Once your order has been dispatched you will receive an automated email that contains the tracking details for the package.
Please use PBT’s online tool to monitor the progress of your delivery.
While most North Island deliveries are carried out overnight, PBT do advertise it as a two day courier service. South Island deliveries should be delivered within two working days. Please allow an additional day for rural delivery.